Currently, we are only shipping orders to the continental United States. For shipping to Alaska, please email firstname.lastname@example.org for shipping rates. All orders will be shipped via UPS 2-day air to a valid street address. We cannot ship to P.O. Boxes. Thank you for your understanding.
All domestic orders will be shipped via UPS 2-day air.
Due to increased security measures for international shipping, Dole Plantation is temporarily shipping to the U.S. Mainland only. Thank you for your understanding. We welcome you to visit our store on your next trip to Hawaii!
Go to the "Your Account" page and you will receive details about any outstanding or back orders, and their status.
All products that we have in stock will be processed within 10 business days of submitting your order. All orders are then shipped via UPS 2-day air.
You can monitor the status of your order by going to the "Your Account" page and entering your password.
*For Pineapple Shipping, please see item details for shipping timelines.
**To ensure delivery before Christmas Day, submit your orders by Friday, December 16, 2011, 9am PST.
You may return an item in its original condition for a refund or credit within 15 days of receiving the item. Shipping charges can only be refunded if the return is due to our error. All returns must be accompanied by the packing slip. After a return has been received, it will take 1-2 weeks to process. If using a credit card, refunds will be credited to your account. If paying by check or money order, a refund check will be mailed to you. We suggest using UPS or insured Parcel Post for your protection. Unfortunately, we cannot guarantee that chocolates and heat-sensitive products will arrive in perfect shape (we wish we could control the weather!). If you choose to place an order for these items, please note that you do so at your own risk.